World of Warcraft

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  • 0. No server-side background download settings f   03/06/2009 08:23:05 PDT
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For the last four patches I have had to rely on copying the patch downloader file from the XP PC in order to patch as I do not even get a message that there is a patch to download on the Vista machine.

I have tried ALL the advice on all of the posts that I have been able to find. This includes:
- Logging into the admin account
- Running Launcher as Administrator
- Changing the default setting to run as administrator
- reverting to pre-3.0, running repair and reapplying all the subsequent patches
- Turning off Kaspersky application checking
- Turning off (much to my trepidation) Kaspersky completely (and running a full scan again immediately after)

I don't want the security risk of downloading the patch from an unknown and untrusted mirror site (having found at least one linking to a site in China when the link claimed to be European).

This all started after I allowed WoW to move the files automatically to the c:\users\public\games folder.

I was copying off the files I want to save, prior to wiping WoW completely and trying a re-install from scratch when I noticed a file in the \log directory called "BackgroundDownloader.log". The last line in this was:

#-----------------------------------------------------------
# System started at 2009-06-03 13:55:33.0948
# system: MANDOLIN-V
#-----------------------------------------------------------
13:55:35.7042 No server-side background download settings found


First entry was dated 2008-11-13 22:16:28.9540

This would seem to indicate a server, not client problem.... Any ideas?

“A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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  • 1. Re: No server-side background download settin   04/06/2009 04:47:55 PDT
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Also tried creating a new directory and moving all the files there, still will not recognise there is a patch to download.

Gave up and got a kind fellow guildie to email me the 6Mb patch downloader. Fully expect to have the same problem next patch, so a response would be appreciated!

“A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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Igrumu
Blizzard Poster
  • 2. Re: No server-side background download settin   04/06/2009 05:29:52 PDT
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Hi Tequima,

Could you please check whether you have any game files elsewhere on your hard drive, some good places to check are:

C:\Program Files\World of Warcraft
C:\Users\Public\Public Documents\Blizzard Entertainment\World of Warcraft
C:\Users\[username]\Appdata\Local\virtualstore\Program files\World of Warcraft

Blizzard Entertainment Europe
Technical Support
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  • 3. Re: No server-side background download settin   04/06/2009 16:36:12 PDT
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C:\Program Files\World of Warcraft - no directory of this name

C:\Users\Public\Public Documents\Blizzard Entertainment\World of Warcraft - yes this exists and contains the following files:
  • Installer.exe

  • Installer.mfil

  • installer tome.mpq.part

  • installer tome 2.mpq.part

  • installer tome 3.mpq.part

  • installer tome 4.mpq.part

  • installer tome 5.mpq.part

  • movies.mpq.part

  • ProductDefs.xml

  • They are dated 3/6/09 and the timestamp varies from 17:03 to 19:27

    C:\Users\[username]\Appdata\Local\virtualstore\Program files\World of Warcraft - this also exists and contains the following three folders containing files from around March 2008:
  • \Cache\WDB\enGB.20080402-210306\ - various files such as creaturecache.wdb

  • \Logs - BackgroundDownload.log etc

  • \WTF.20080402-210306\Config.wtf



  • I am guessing that some of these should not be here?

    “A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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    • 4. Re: No server-side background download settin   11/06/2009 05:43:45 PDT
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    Any follow-up on this to say which folders I need to remove?

    “A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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    • 5. Re: No server-side background download settin   27/06/2009 20:49:24 PDT
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    As the next patch 3.2 will be out soon ... Bump in an attempt to get a solution...

    “A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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    • 6. Re: No server-side background download settin   20/08/2009 02:01:24 PDT
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    I renamed both folders, works fine. Deleted the old folders.

    Many thanks.

    Now I just need Blizzard and Kaspersky to resolve the issue with Kaspersky timing out at 70% when, as Updater is a new file name each time, updater times out while Kas is analysing it...

    Manual workaround as follows:

    - Log into administrator account
    - Right click on wow icon and run as administrator
    - Wait until 70%, analysis starts, update times out
    - navigate to the folder in which wow is located (e.g. C:\Users\Public\Games\World of Warcraft)
    - right click on Wow.exe and run as administrator
    - log in, and wait to be told a patch is required and restart
    - update is applied as Kas has now analysed this updater and added as Low Restricted to rules

    “A wise old owl sat on an oak; The more he saw the less he spoke; The less he spoke the more he heard; Why aren't we like that wise old bird?”
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