World of Warcraft (en) Forums -> Players from Russia connection issues

Gelmkar

Blizzard Poster

0. Players from Russia connection issues 08/10/2007 03:50:08 PDT

Greetings,

We are aware that some players from Russia have reported difficulties connecting to some realms, or not been able to connect at all. Our network team has checked and verified and can see nothing within our network that could explain these reported connection issues.

To further assist those investigations we have been requested by our network team for more information, using a list of specific IP address that can be used to perform a trace-route, this information will be helpful to further troubleshoot the reported issue.

Please note that this information request is directed only at players from Russia who have been experiencing this issue. All other posts that are not relevant to this thread will be removed without notice.

If you are experiencing latency problems then please use the dedicated thread, which can be found located here:
http://forums.wow-europe.com/thread.html?topicId=1153075545&sid=1

- Your town and Country:
- When did this problem start exactly?:
- Realms you are unable to connect to:
- Realms you are able to connect to:
- Internet Service Provider:

We would also like

If you could use a few of the following IP addresses, this will allow a trace-route to be performed with the information needed for investigation.

213.248.123.10
213.248.123.13
213.248.123.14
213.248.123.17
213.248.123.8
213.248.123.69
213.248.123.4
213.248.123.1
213.248.123.122
213.248.123.127
213.248.123.109
213.248.123.110
213.248.123.123

Note: Make sure that you are logged in as the computers administrator, otherwise there may be problems when attempting to perform a trace-route.

1) Locate the Start Button on the Windows Desktop, and select Run.
2) In the text box that appears type CMD then press enter on the keyboard to launch the Windows command console.
3) From the DOS prompt in the command window, type the following:
tracert YY.YYY.YYY.YY > C:\tracert.txt

Replace YY.YYY.YYY.YY using one of the provided IP addresses above

A file will be created on your local drive (C:\) called tracert.txt which will contain the trace route information, this may take sometime so do not close down the window once the trace is complete the dos prompt with appear again..

Please copy and paste the contents of the tracert file into this post along with the information that we requested.

[ Post edited by Gelmkar ]

Blizzard Entertainment Europe
Technical Support

Contact info: http://www.wow-europe.com/en/support/technical.html
FAQ: http://eu.blizzard.com/support/index.xml?gameId=11&locale=en_gb

Mertvyachok

Stonemaul

1. Re: Players from Russia connection issues 08/10/2007 05:07:54 PDT

Hello.
1. Your town and Country: Saint-Petersburg, Russia
2. When did this problem start exactly?: The one weak I can not already come on realm "stonemaul" there Is an inscription - loggin in to the game server " and after that throws out back.
3. Realms you are unable to connect to: Stonemaul
4. Realms you are able to connect to: Warsong, Moonglade, Shadowmoon, Dentarg,Defias brotherhood, Chromaggus , Darkmoon Faire.

5. Internet Service Provider: Rybatskoe.net ( Fishnet coroporation )

Thx.

EDIT: Please Re-Read the whole post, we need a traceroute to one or more of the listed IP addresses - Gelmkar

Трассировка маршрута к 213-248-123-14.customer.teliacarrier.com [213.248.123.14]
с максимальным числом прыжков 30:
1 <1 мс <1 мс <1 мс R33 [192.168.0.1]
2 <1 мс <1 мс <1 мс DD-WRT [192.168.10.1]
3 20 ms 2 ms 2 ms 89.104.121.1
4 3 ms 4 ms 1 ms 10.132.254.1
5 1 ms 5 ms 2 ms 89.104.123.253
6 35 ms 60 ms 59 ms 194.67.47.113
7 5 ms 7 ms 4 ms Intgw.Spb.gldn.net [195.190.127.133]
8 18 ms 17 ms 17 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
9 18 ms 19 ms 17 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]
10 20 ms 18 ms 17 ms s-b3-link.telia.net [213.248.78.9]
11 25 ms 18 ms 52 ms s-hdn-i3-link.telia.net [80.91.249.69]
12 * * * Превышен интервал ожидания для запроса.
13 * * * Превышен интервал ожидания для запроса.
14 * * * Превышен интервал ожидания для запроса.
15 * * * Превышен интервал ожидания для запроса.
16 * * * Превышен интервал ожидания для запроса.
17 * * * Превышен интервал ожидания для запроса.
18 * * * Превышен интервал ожидания для запроса.
19 * * * Превышен интервал ожидания для запроса.
20 * * * Превышен интервал ожидания для запроса.
21 * * * Превышен интервал ожидания для запроса.
22 * * * Превышен интервал ожидания для запроса.
23 * * * Превышен интервал ожидания для запроса.
24 * * * Превышен интервал ожидания для запроса.
25 * * * Превышен интервал ожидания для запроса.
26 * * * Превышен интервал ожидания для запроса.
27 * * * Превышен интервал ожидания для запроса.
28 * * * Превышен интервал ожидания для запроса.
29 * * * Превышен интервал ожидания для запроса.
30

[ Post edited by Mertvyachok ]

Grudush

< Scream >

Stonemaul

2. Re: Players from Russia connection issues 08/10/2007 06:50:03 PDT

- Your town and Country: Russia, Saint Petersburg
- When did this problem start exactly?: 30.09.2007
- Realms you are unable to connect to: Stonemaul, Kilrogg, Boulderfist, Vek'nilash, Ravenholdt, Wildhammer...don't remember few
- Realms you are able to connect to: All others
- Internet Service Provider: http://rybatskoe.net/

Here is tracert but i got it with strange symbols =\ don't know if this can help

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-13.customer.teliacarrier.com [213.248.123.13]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 1 ms 1 ms 1 ms gamma.rybatskoe.net [10.0.254.3]

2 <1 ¬б <1 ¬б <1 ¬б 10.132.254.1

3 <1 ¬б <1 ¬б <1 ¬б 194.67.47.114

4 2 ms 3 ms 2 ms 194.67.47.113

5 3 ms 2 ms 1 ms Intgw.Spb.gldn.net [195.190.127.133]

6 338 ms 384 ms 54 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

7 16 ms 15 ms 16 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

8 15 ms 15 ms 16 ms s-b3-link.telia.net [213.248.78.9]

9 17 ms 16 ms 19 ms s-hdn-i3-link.telia.net [80.91.249.69]

10 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

11 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

12 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

14 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

15 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

16 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

17 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

18 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

19 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

20 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

21 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

22 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

23 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

24 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

25 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

26 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

27 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

28 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

29 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

30 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ § ўҐаиҐ .

Shako

< Knight of Magic >

3. Re: Players from Russia connection issues 08/10/2007 09:22:23 PDT

Hi!
- Your town and Country: Kiev, Ukraine
- When did this problem start exactly?: 18-00 server time
- Realms you are unable to connect to: Warsong
- Realms you are able to connect to: Stonemaul
- Internet Service Provider: Ukrtelecom ISP

C:\Documents and Settings\Admin>tracert 213.248.123.14

Трассировка маршрута к 213-248-123-14.customer.teliacarrier.com [213.248.123.14]

с максимальным числом прыжков 30:

1 <1 мс <1 мс <1 мс MyDslModem.local.lan [192.168.1.1]
2 14 ms 14 ms 16 ms 195.5.5.128
3 14 ms 14 ms 15 ms 10.50.1.201
4 15 ms 15 ms 13 ms 10.50.1.37
5 15 ms 13 ms 12 ms 10.50.1.67
6 * 93 ms 92 ms ffm-b6-link.telia.net [213.248.96.145]
7 94 ms 92 ms 96 ms ffm-bb2-link.telia.net [80.91.254.166]
8 115 ms 113 ms 111 ms s-bb2-link.telia.net [80.91.251.146]
9 140 ms 165 ms 132 ms s-b1-link.telia.net [80.91.254.113]
10 71 ms 73 ms 72 ms s-hdn-i3-link.telia.net [80.91.249.69]
11 * * * Превышен интервал ожидания для запроса.
12 * * * Превышен интервал ожидания для запроса.
13 * * * Превышен интервал ожидания для запроса.
14 * * * Превышен интервал ожидания для запроса.
15 * * * Превышен интервал ожидания для запроса.
16 * ^C

Santillious

< Red Stone >

Warsong

5. Players from Russia connection issues 08/10/2007 10:28:46 PDT

Hi!

- Your town and Country: Moscow. Russia.
- When did this problem start exactly?: This starts in 7.10.2007 at 9:00 by Moscow.
- Realms you are unable to connect to: all
- Realms you are able to connect to: no one
- Internet Service Provider: http://www.domolink.ru

Hi, I have a strange problem. When I logging in the game with my account, it is stops on the step "Success". I also cannot login there with my friends account, but my friend can... if I push Cansel it starts to "Retrieve realms" and stops too. I cannot download a new patch in the game(everytime it is 0%)
Server "Warsong" acc. name "SantilliouS". E-mail: SantilliouS@mail.ru
Please, Say anybody what can i do with it?
I reinstalled WoW but problem is still works...

I think I just cannot connect to game server...

или написать все так как это выглядит на русском?:)

Напишу все в Двух вариантах.
Русский:
Я так полагаю, что эта ошибка связана с перегрузкой основного ДНС сервера вашего ровайдера,
Чтобы это исправить, посоветуйтесь или посмотрите на форуме другие доступные ДНС сервера и замените их в настройках подключения.

English:
If you have problems like my (connection progress stops at the step "Success") try to change your DNS servers at Connectoin settings (For DNS search up at the Provider's forums or ask another players with your provider).

[ Post edited by Santillious ]

Helldorf

< AD >

Stonemaul

6. Re: Players from Russia connection issues 08/10/2007 11:40:30 PDT

- Your town and Country: Saint-Petersburg, Russian Federation
- When did this problem start exactly?: 09.09.2007
- Realms you are unable to connect to: All realms of Misery battlegroup.
- Realms you are able to connect to: All other realms.
- Internet Service Provider: United network http://unnet.ru

а ббЁа®ўЄ ¬ аиагв Є 213-248-123-122.customer.teliacarrier.com [213.248.123.122]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 192.168.123.254

2 <1 ¬б <1 ¬б <1 ¬б ip-241.52.249.87.net.unnet.ru [87.249.52.241]

3 1 ms <1 ¬б <1 ¬б bm18-br1.unnet.rU [87.249.32.65]

4 1 ms <1 ¬б 1 ms bm18-br2-br1.unnet.ru [87.249.32.50]

5 13 ms 13 ms 13 ms 64.213.78.249

6 13 ms 13 ms 13 ms 67.17.110.30

7 13 ms 13 ms 13 ms s-b3-link.telia.net [213.248.78.9]

8 14 ms 14 ms 15 ms s-hdn-i3-link.telia.net [80.91.249.69]

9 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

10 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

11 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

12 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

14 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

15 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

[ Post edited by Helldorf ]

-Do you know what "nemesis" means? A righteous infliction of retribution manifested by an appropriate agent. Personified in this case by an horrible %*!@*%%*!%... me!.

© Snatch

Tierr

< Nonsense >

Stonemaul

8. Re: Players from Russia connection issues 08/10/2007 14:23:05 PDT

1. Saint-Petersburg, Russia
2. 3 weeks ago
3. Misery Battlegroup
4. All other realms
5. Prostor Telecom(ptl.ru)

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-13.customer.teliacarrier.com [213.248.123.13]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 1.85.192.168.lan.quantum.ru [192.168.85.1]

2 17 ms 17 ms 12 ms 10.0.194.117

3 31 ms 10 ms 7 ms 172.16.158.44

4 21 ms 18 ms 33 ms hpool2-gw.quantum.ru [213.170.99.1]

5 20 ms 15 ms 29 ms Cisco2620ForHomeNET-gw.rn [172.16.141.65]

6 54 ms 29 ms 36 ms Quantum-lgw.Spb.gldn.net [194.186.103.17]

7 15 ms 11 ms 21 ms cat02.Spb.gldn.net [195.190.127.141]

8 13 ms 11 ms 14 ms Intgw.Spb.gldn.net [195.190.127.137]

9 57 ms 45 ms 49 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

10 43 ms 49 ms 39 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

11 130 ms 167 ms 167 ms s-b3-link.telia.net [213.248.78.9]

12 73 ms 68 ms 58 ms s-hdn-i3-link.telia.net [80.91.249.69]

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-17.customer.teliacarrier.com [213.248.123.17]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 1.85.192.168.lan.quantum.ru [192.168.85.1]

2 24 ms 8 ms 14 ms 10.0.194.117

3 14 ms 7 ms 9 ms 172.16.158.44

4 24 ms 22 ms 12 ms hpool2-gw.quantum.ru [213.170.99.1]

5 10 ms 22 ms 13 ms Cisco2620ForHomeNET-gw.rn [172.16.141.65]

6 11 ms 14 ms 18 ms Quantum-lgw.Spb.gldn.net [194.186.103.17]

7 65 ms 88 ms 18 ms cat02.Spb.gldn.net [195.190.127.141]

8 22 ms 15 ms 22 ms Intgw.Spb.gldn.net [195.190.127.137]

9 25 ms 24 ms 34 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

10 22 ms 25 ms 25 ms 67.17.110.30

11 51 ms 79 ms 37 ms s-b3-link.telia.net [213.248.78.9]

12 35 ms 26 ms 46 ms s-hdn-i3-link.telia.net [80.91.249.69]

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-8.customer.teliacarrier.com [213.248.123.8]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 1.85.192.168.lan.quantum.ru [192.168.85.1]

2 20 ms 14 ms 21 ms 10.0.194.117

3 20 ms 42 ms 17 ms 172.16.158.44

4 16 ms 15 ms 30 ms hpool2-gw.quantum.ru [213.170.99.1]

5 28 ms 27 ms 45 ms Cisco2620ForHomeNET-gw.rn [172.16.141.65]

6 52 ms 39 ms 18 ms Quantum-lgw.Spb.gldn.net [194.186.103.17]

7 90 ms 41 ms 55 ms cat02.Spb.gldn.net [195.190.127.141]

8 18 ms 27 ms 33 ms Intgw.Spb.gldn.net [195.190.127.137]

9 54 ms 230 ms 59 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

10 24 ms 29 ms 28 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

11 35 ms 29 ms 27 ms s-b3-link.telia.net [213.248.78.9]

12 31 ms 44 ms 43 ms s-hdn-i3-link.telia.net [80.91.249.69]

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-127.customer.teliacarrier.com [213.248.123.127]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 1.85.192.168.lan.quantum.ru [192.168.85.1]

2 28 ms 9 ms 14 ms 10.0.194.117

3 6 ms 9 ms 23 ms 172.16.158.44

4 * 14 ms 10 ms hpool2-gw.quantum.ru [213.170.99.1]

5 13 ms 13 ms 17 ms Cisco2620ForHomeNET-gw.rn [172.16.141.65]

6 10 ms 19 ms 10 ms Quantum-lgw.Spb.gldn.net [194.186.103.17]

7 57 ms 73 ms 45 ms cs7606-vved.Spb.gldn.net [195.190.127.149]

8 34 ms 29 ms 20 ms Intgw.Spb.gldn.net [195.190.127.133]

9 34 ms 32 ms 21 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

10 24 ms 25 ms 30 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

11 30 ms 22 ms 37 ms s-b3-link.telia.net [213.248.78.9]

12 41 ms 24 ms 26 ms s-hdn-i3-link.telia.net [80.91.249.69]

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-110.customer.teliacarrier.com [213.248.123.110]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б 2 ms 1.85.192.168.lan.quantum.ru [192.168.85.1]

2 10 ms 19 ms 6 ms 10.0.194.117

3 13 ms 29 ms 23 ms 172.16.158.44

4 21 ms 28 ms 19 ms hpool2-gw.quantum.ru [213.170.99.1]

5 24 ms 24 ms 17 ms Cisco2620ForHomeNET-gw.rn [172.16.141.65]

6 14 ms 7 ms 12 ms Quantum-lgw.Spb.gldn.net [194.186.103.17]

7 21 ms 25 ms 9 ms cat02.Spb.gldn.net [195.190.127.141]

8 8 ms 15 ms 12 ms Intgw.Spb.gldn.net [195.190.127.137]

9 36 ms 26 ms 24 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

10 37 ms 25 ms 39 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

11 22 ms 28 ms 41 ms s-b3-link.telia.net [213.248.78.9]

12 34 ms 30 ms 35 ms s-hdn-i3-link.telia.net [80.91.249.69]

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

And btw, will we be compensated for that issue? Cannot play Stonemaul for 3 weeks.

[ Post edited by Tierr ]

Mafka

Stonemaul

9. Re: Players from Russia connection issues 08/10/2007 18:26:56 PDT

St.-Peterburg, Russia
About mounth ago, with 6-7 day period when everything was alright.
Misery Group(Stonemaul)
Most of other(may be all)
Golden Telecom(Sovintel)

Tracing route to 213-248-123-10.customer.teliacarrier.com [213.248.123.10]
over a maximum of 10 hops:

1 * * * Request timed out.
2 39 ms 19 ms 20 ms spb-213-33-240-69.sovintel.ru [213.33.240.69]
3 21 ms 28 ms 30 ms spb-195-190-127-157.sovintel.ru [195.190.127.157]
4 22 ms 16 ms 31 ms Intgw.Spb.gldn.net [195.190.127.133]
5 45 ms 37 ms 41 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
6 44 ms 37 ms 41 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]
7 40 ms 40 ms 42 ms s-b3-link.telia.net [213.248.78.9]
8 40 ms 43 ms 36 ms s-hdn-i3-link.telia.net [80.91.249.69]
9 * * * Request timed out.

Tracing route to 213-248-123-17.customer.teliacarrier.com [213.248.123.17]
over a maximum of 10 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 43 ms 41 ms 18 ms spb-213-33-240-69.sovintel.ru [213.33.240.69]
3 19 ms 29 ms 32 ms Vlan2-Cat02-spb.gldn.net [212.44.131.1]
4 31 ms 29 ms 22 ms Intgw.Spb.gldn.net [195.190.127.137]
5 39 ms 42 ms 41 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
6 40 ms 40 ms 44 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]
7 41 ms 44 ms 39 ms s-b3-link.telia.net [213.248.78.9]
8 38 ms 41 ms 40 ms s-hdn-i3-link.telia.net [80.91.249.69]
9 * * * Request timed out.

Tracing route to 213-248-123-8.customer.teliacarrier.com [213.248.123.8]
over a maximum of 10 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 38 ms 27 ms 29 ms spb-213-33-240-69.sovintel.ru [213.33.240.69]
3 40 ms 84 ms 62 ms Vlan2-Cat02-spb.gldn.net [212.44.131.1]
4 201 ms 229 ms 210 ms Intgw.Spb.gldn.net [195.190.127.137]
5 205 ms 187 ms 190 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
6 215 ms 230 ms 209 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]
7 224 ms 207 ms 151 ms s-b3-link.telia.net [213.248.78.9]
8 166 ms 225 ms 226 ms s-hdn-i3-link.telia.net [80.91.249.69]
9 * * * Request timed out.

Tracing route to 213-248-123-123.customer.teliacarrier.com [213.248.123.123]
over a maximum of 10 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 26 ms 28 ms 20 ms spb-213-33-240-69.sovintel.ru [213.33.240.69]
3 30 ms 19 ms 41 ms Vlan2-Cat02-spb.gldn.net [212.44.131.1]
4 29 ms 29 ms 30 ms Intgw.Spb.gldn.net [195.190.127.137]
5 72 ms 230 ms 227 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
6 39 ms 41 ms 39 ms 67.17.110.30
7 39 ms 40 ms 52 ms s-b3-link.telia.net [213.248.78.9]
8 40 ms 42 ms 42 ms s-hdn-i3-link.telia.net [80.91.249.69]
9 * * * Request timed out.
10 * * * Request timed out.

Goerg

< The Italian Job >

Burning Blade

10. Re: Players from Russia connection issues 08/10/2007 23:16:57 PDT

Saint-Petersburg, Russia
Begin triing connect to Stonemaul one week ago
Unable to connect: Aerie Peak, Boulderfist, Eonar, Frostmane, Grim Batol, Jaedenar, Kazzak, Kilrogg, Outland, Ravenholdt, Stonemaul, Tarren Mill, Vek'nilash, Wildhammer
Able to connect: all others (check all english-speak realms)
Provider: NWLink

а ббЁа®ўЄ ¬ аиагв Є 213-248-123-69.customer.teliacarrier.com [213.248.123.69]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 112-1.nwlink.spb.ru [89.223.112.1]

2 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

3 2 ms 2 ms 2 ms ip-105.96.104.89.net.unnet.ru [89.104.96.105]

4 15 ms 14 ms 15 ms 64.213.78.249

5 14 ms 14 ms 14 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

6 17 ms 14 ms 15 ms s-b3-link.telia.net [213.248.78.9]

7 15 ms 16 ms 14 ms s-hdn-i3-link.telia.net [80.91.249.69]

8 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

9 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

10 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

Alamaona

< To Be Defined >

Stonemaul

12. Re: Players from Russia connection issues 09/10/2007 05:34:42 PDT

- Your town and Country: St.- Petersburg, Russia
- When did this problem start exactly?: 15.09.2007
- Realms you are unable to connect to: Stonemaul
- Realms you are able to connect to: Any other realms
- Internet Service Provider: TieRa www.tiera.ru

E:\Documents and Settings\Admin>tracert 213.248.123.69

Трассировка маршрута к 213-248-123-69.customer.teliacarrier.com [213.248.123.69]

с максимальным числом прыжков 30:

1 1 ms 1 ms 1 ms UR020GE.TiERA.org [10.150.39.1]
2 1 ms <1 мс <1 мс CR001GE.TiERA.org [89.223.70.26]
3 2 ms 2 ms 2 ms AR001GE.TiERA.org [89.223.64.5]
4 3 ms 3 ms 3 ms BR014GE.TiERA.org [89.223.64.1]
5 5 ms 4 ms 4 ms tiera-gw.etelecom.ru [83.243.70.210]
6 42 ms 43 ms 45 ms nik-ams-gw.etelecom.ru [83.243.70.249]
7 43 ms 43 ms 43 ms k484.etelecom.ams1.nl.above.net [82.98.242.153]

8 40 ms 41 ms 51 ms adm-b3.s0-0-1-1.nl.Telia.Above.net [62.93.194.23
0]
9 48 ms 47 ms 43 ms adm-bb2-link.telia.net [80.91.254.130]
10 45 ms 41 ms 42 ms hbg-bb2-pos7-0-0.telia.net [213.248.65.162]
11 49 ms 44 ms 47 ms s-bb1-pos5-0-0.telia.net [213.248.64.29]
12 45 ms 56 ms 47 ms s-b1-link.telia.net [80.91.254.117]
13 42 ms 41 ms 46 ms s-hdn-i3-link.telia.net [80.91.249.69]
14 * * *

Atrium

< Nilbog >

Stonemaul

13. Re: Players from Russia connection issues 09/10/2007 11:03:54 PDT

1. Saint Petersburg, Russia.
2. 3 september 2007
3. All misery battlegroup
4. All other realm
5. nwlink.spb.ru

Tracing route to eu.logon.worldofwarcraft.com [80.239.178.109]

over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms zakh60.nwlink.spb.ru [192.168.4.1]

2 * * * Request timed out.

3 * 4 ms 4 ms ip-105.96.104.89.net.unnet.ru [89.104.96.105]

4 16 ms 17 ms 16 ms 64.213.78.249

5 18 ms 16 ms 15 ms ge3-1-0-1000M.ar1.ARN1.gblx.net [67.17.107.89]

6 20 ms 16 ms 15 ms s-b3-link.telia.net [213.248.78.9]

7 18 ms 18 ms 17 ms s-bb1-link.telia.net [80.91.254.118]

8 44 ms 40 ms 44 ms ffm-bb1-link.telia.net [80.91.251.145]

9 48 ms 50 ms 49 ms prs-bb1-link.telia.net [80.91.249.45]

10 49 ms 50 ms 54 ms prs-b2-pos15-0.telia.net [213.248.65.222]

11 50 ms 51 ms 49 ms prs-tc-i2-link-telia.net [80.91.250.34]

12 * * * Request timed out.

13 * * * Request timed out.

14 * * * Request timed out.

15 * * * Request timed out.

16 * * * Request timed out.

17 * * * Request timed out.

18 * * * Request timed out.

19 * * * Request timed out.

20 * * * Request timed out.

21 * * * Request timed out.

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

end.

Andyn

< Century Tribe >

Tarren Mill

14. Re: Players from Russia connection issues 10/10/2007 09:10:06 PDT

hello
Hello.
1. Your town and Country: Saint-Petersburg, Russia
2. When did this problem start exactly?: 1 october
3. Realms you are unable to connect to: Taren Mill
4. Realms you are able to connect to: Warsong, Deathwing, Haomarush....
5. Internet Service Provider: Rybatskoe.net

213-248-123-69.customer.teliacarrier.com [213.248.123.69]

1 1 ms 1 ms 1 ms gamma.rybatskoe.net [10.0.254.3]
2 <1 ¬б <1 ¬б <1 ¬б 10.132.254.1
3 <1 ¬б <1 ¬б <1 ¬б 194.67.47.114
4 4 ms 3 ms 5 ms 194.67.47.113
5 2 ms 3 ms 2 ms Intgw.Spb.gldn.net [195.190.127.133]
6 15 ms 15 ms 15 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]
7 15 ms 15 ms 15 ms 67.17.110.30
8 15 ms 16 ms 18 ms s-b3-link.telia.net [213.248.78.9]
9 16 ms 16 ms 16 ms s-hdn-i3-link.telia.net [80.91.249.69]
10 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

Hacmopk

< Парашенс >

Tarren Mill

15. Re: Players from Russia connection issues 10/10/2007 10:57:57 PDT

Hello
1. Saint-Petersburg, Russia
2. 6 october
3. All realms of Misery battlegroup.
4. All others
5. Gorod on-line

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-10.customer.teliacarrier.com [213.248.123.10]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 1 ms 2 ms 2 ms as-p01.gorod-online.spb.ru [82.179.163.1]

2 23 ms 4 ms 4 ms BR021GE.TiERA.org [82.179.165.253]

3 131 ms 201 ms 170 ms tiera-gw.etelecom.ru [83.243.70.210]

4 16 ms 17 ms 15 ms spb-gw.RUN.Net [193.232.80.133]

5 106 ms 158 ms 28 ms sth-gw.RUN.Net [193.232.80.218]

6 18 ms 18 ms 17 ms s-b4-geth6-2.telia.net [213.248.99.165]

7 17 ms 18 ms 17 ms s-hdn-i4-link.telia.net [80.91.249.209]

8 *

[ Post edited by Hacmopk ]

Phoebel

16. Re: Players from Russia connection issues 10/10/2007 11:24:48 PDT

1 Perm, Russia
2 Not sure, mb it come when I've changed my ISP, 1october.
3 Mysery group
4 All realams xept mysery ones
5 citydom

Трассировка маршрута к 213-248-123-4.customer.teliacarrier.com [213.248.123.4]
с максимальным числом прыжков 30:

1 7 ms <1 мс <1 мс 192.168.0.1
2 2 ms 2 ms 2 ms prm-c9-ge1-0.ertelecom.ru [212.33.232.115]
3 22 ms 7 ms 7 ms 10.66.255.254
4 6 ms 8 ms 5 ms net233-62.ertelecom.ru [212.33.233.62]
5 9 ms 6 ms 7 ms cisco1.ertelecom.ru [212.33.232.142]
6 14 ms 13 ms 11 ms 87.226.163.125
7 55 ms 85 ms 65 ms 87.226.130.4
8 74 ms 42 ms 40 ms BB-M9-0-Gi-1-3.Moscow.access.comstar.ru [82.204.
240.41]
9 127 ms 127 ms 127ms BB-M9-1-GE4-1.Moscow.core.comstar.ru [82.204.255
.10]
10 144 ms 143 ms 169 ms SPB-0-GE5-0-0.St-Peterburg.core.comstar.ru [212.
248.3.202]
11 119 ms 129 ms 112ms FFM-0-GE2-0-0.Frankfurt.core.comstar.ru [212.248
.3.206]
12 130 ms 124 ms 122 ms ffm-b3-pos2-1-0.telia.net [213.248.103.101]
13 132 ms 129 ms 130 ms ffm-bb1-link.telia.net [80.91.249.138]
14 112 ms 111 ms 112 ms s-bb2-link.telia.net [80.91.251.146]
15 355 ms 255 ms 204 ms s-b1-link.telia.net [80.91.254.57]
16 101 ms 101 ms 104 ms s-hdn-i3-link.telia.net [80.91.249.69]
17 * * * Превышен интервал ожидания для запроса.

And it is working really strange. Can log in game, join realm, play for 2,3,4,5 or more hours without problems, or get a disconnect in meanwhile and not able to join realm back. Tracerouts doesnt change and other internet applications are working, more than that I can join any other realm except Mysery ones. Time when I can't connect to realm always different, can be 30min or 2,3 hours, I was in early morning and late night, when I logged during day or in evening. absolutely no logic.

Elivian

< True Friends >

Warsong

17. Re: Players from Russia connection issues 10/10/2007 14:12:00 PDT

1. Serpukhov.Moscow Region
2.Today 30 min ago
3.Warsong
4.I don't know exactly. IThe game writes me autoriseiting or connecting. But one time I couldn't connect to warsong but i logged to Kazzak.
5. Domolink (Domolink.ru)

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-123.customer.teliacarrier.com [213.248.123.123]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 <1 ¬б <1 ¬б <1 ¬б 192.168.1.1

2 19 ms 15 ms 15 ms 172.16.0.218

3 19 ms 17 ms 16 ms 213.140.224.91

4 20 ms 18 ms 21 ms 213.140.224.66

5 75 ms * 76 ms 213.140.224.185

6 74 ms * 77 ms CTCS-CTMF-M10.ll.ctcs.ru [82.196.128.254]

7 * * 78 ms 82.196.129.3

8 * 78 ms 74 ms r20-ae0-204-Mow-Intl.RU.DataBone.net [217.28.244.65]

9 145 ms 142 ms 139 ms r20-as0-0-Sln-Song.SE.DataBone.net [212.47.201.113]

10 * 155 ms 105 ms 64.215.31.245

11 * 256 ms * 67.17.110.30

12 * 150 ms * s-b3-link.telia.net [213.248.78.9]

13 148 ms * * s-hdn-i3-link.telia.net [80.91.249.69]

14 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

15 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

16 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

17 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

18 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

19 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

20 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

21 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

22 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

23 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

24 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

25 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

26 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

27 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

28 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

29 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

30 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

’а ббЁа®ўЄ § ўҐаиҐ .

Hryuno

< Medvedi >

Stonemaul

18. Re: Players from Russia connection issues 10/10/2007 22:36:57 PDT

1. Saint-Petersburg, Russia
2. 1 oct.
3. All realms of Misery battlegroup
4. All others
5. UNNET-FISHNET (89.104.120.0 - 89.104.123.255)

’а ббЁа®ўЄ ¬ аиагв Є 213-248-123-110.customer.teliacarrier.com [213.248.123.110]

б ¬ ЄбЁ¬ «мл¬ зЁб«®¬ Їал¦Є®ў 30:

1 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

2 <1 ¬б <1 ¬б <1 ¬б 10.132.254.2

3 <1 ¬б <1 ¬б <1 ¬б 194.67.47.114

4 2 ms 2 ms 3 ms 194.67.47.113

5 5 ms 3 ms 4 ms Intgw.Spb.gldn.net [195.190.127.133]

6 16 ms 18 ms 15 ms GLDN-Spb.ar1.ARN2.gblx.net [64.209.109.197]

7 15 ms 20 ms 18 ms 67.17.110.30

8 28 ms 19 ms 17 ms s-b3-link.telia.net [213.248.78.9]

9 25 ms 23 ms 23 ms s-hdn-i3-link.telia.net [80.91.249.69]

10 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

11 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

12 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

13 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«п § Їа®б .

14 * * * ЏаҐўлиҐ ЁвҐаў « ®¦Ё¤ Ёп ¤«

Phoebel

19. Re: Players from Russia connection issues 11/10/2007 01:46:43 PDT

I would say that I am really happy that you don't advice us to install crappy tools to change MTU, and spent only 8 days to detect that problem isn't on our side, but can you inform us about progress? my chars are on realms of mysery group and I can't play on them when I want to. and since I can't pause subscribtion or get compensation for hours I can't play I'd like to hear what is your network team doing to fix it.